We are a human-centred design agency.
Our processes and values are at the core of everything we do. Read more about how our unique human-centred design, ergonomics and methods and practices work together to make the UK’s infrastructure accessible and inclusive to all.
Design that connects us
We're experts in human behaviour and design.
Grown over decades to inform our design of services, products and experiences, wayfinding strategy and other touchpoints where people interact with the physical or digital worlds.
Read about Our Services hereWe design the world through the human lens.
Everything begins and ends with human behaviour – our needs, wants and motivations. By viewing even the largest logistical challenges through human eyes, we make it work.
Read about Our Processes hereBecause design connects us.
Our design, driven by human behaviour connects people to experiences, to places and to process.
Read about Our Values and Our People hereCase Studies
Design that connects us
-
Shifting Smoking Behaviours with West Suffolk Hospital Trust
West Suffolk Hospital
-
Wayfinding for the smart city of the future
Misk City
-
Data centre operations design enabling customer needs to be serviced more directly and efficiently
Data Centre Provider
-
Designing a windfarm control room during the pandemic
Equinor
-
Defining the passenger experience vision to secure investment
Dublin Airport
-
A unique wayfinding strategy and design for the iconic Cutty Sark
Royal Museums Greenwich
-
Signage that enhances the passenger experience and increases dwell-time and spend
Liverpool John Lennon Airport
-
Design boosts airport passenger throughput by 15%
Liverpool John Lennon Airport
-
Providing human factors expertise for Denmark's 15-year resignalling project
Banedanmark
Our Clients
Design that connects us