Services / Accessibility & Inclusive Design Consultants

Accessibility & Inclusive Design Services

Our Accessibility and Inclusive Design consultants work with clients to improve their inclusive offering, both front and back of house, to those with various accessibility requirements. Importantly, we understand and appreciate the need to go above and beyond baseline legislation, and bring our lived experiences of disability and other protected characteristics under the Equality Act (2010) to every project.

What can we do for you:

Insight

Lived experience panel facilitation
Accessibility audits and assessments

Strategy

Inclusive design strategies
Standards, policies and processes

Design / Consultancy

Access consultancy, including working as part of a wider design team

Training & Engagement

Bespoke disability awareness
Inclusion workshops for staff and volunteers

The benefits we bring and why we're different:

Lived experience, insight and expertise: both from our own team, and individuals and organisations we co-create with.
Technical capability: all of our senior accessibility consultants are accredited to NRAC Consultant level, and our whole team have worked for national and international clients including COP28, VisitEngland, the Science Museum Group and Virgin.
A holistic vision: we are both pragmatic and aspirational in our approach. We will work with you to achieve best practice solutions that are also feasible and actionable.
Empathy and collaboration: our job is to take you with us on an inclusive journey and help to remove any preconceived notions you may have about disability or other protected characteristics. We pride ourselves on doing this in a positive, non-judgemental way.

What challenges can we help you overcome?

Improving sensory, physical, and cognitive access
Understanding your audience's access requirements
Creating fully accessible visitor journeys
Equipping staff to be confident access advocates
Boosting inclusion – and increasing footfall and spend

What sets our accessibility consultancy apart is their kindness and quality. We truly care about the projects we work on, and often have first-hand experience of the barriers faced, which can ‘humanise’ the process of finding solutions.

As our clients, we bring you on this journey with us. We never have, and never will, have a militant approach to accessibility and inclusive design, but that doesn’t mean we aren’t able to challenge perspectives and test boundaries when needed. If you’re looking for consultants to simply help you achieve compliance, we probably aren’t the team for you. Best practice and beyond? We’ve got you.

Looking for a combination of our services? We tailor every project with a blend to suit - click here to get in touch.

Highlight Case Study – Accessibility & Inclusive Design Consultants

Visit England

Mima is proud to have worked with VisitEngland to create practical, accessible tourism guidance, actionable checklists and technical design standards for SMEs within the accommodation, food and beverage, visitor attraction and events sectors. The toolkit was launched by VisitEngland in December 2023.

The toolkit and its appendices have been created in collaboration with several national disability charities, including the Business Disability Forum and RNIB, and a range of trade associations including Historic Houses and Premier Cottages.

How do you make travel more accessible?

A billion people - that’s 15% of the world’s population - live with some sort of disability, so ensuring equal access to travel is not just simply the right thing to do not just from an ethical standpoint but it’s also just good business.