We are a human-centred design agency.
Our processes and values are at the core of everything we do. Read more about how our unique human-centred design, ergonomics and methods and practices work together to make spaces, services and products accessible and inclusive to all.
Design that connects us
We're experts in human behaviour and design.
Grown over decades to inform our design of services, products and experiences, wayfinding strategy and other touchpoints where people interact with the physical or digital worlds.
Read about Our Services hereWe design the world through the human lens.
Everything begins and ends with human behaviour – our needs, wants and motivations. By viewing even the largest logistical challenges through human eyes, we make it work.
Read about Our Processes hereBecause design connects us.
Our design, driven by human behaviour connects people to experiences, to places and to process.
Read about Our Values and Our People hereCase Studies
Design that connects us
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Shaping Future Experiences for the Neonatal Ward at Alder Hey
Alder Hey Children’s Hospital
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Transforming a utility company’s control room
A large utility company
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Wayfinding to encourage museum exploration and discovery
National Maritime Museum
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Bringing aspiration to aviation: ground-breaking inclusive design standards
Heathrow Airport
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Designing a control room fit for experimental physics
CERN
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Designing a world class secure control room facility for a police force
Abu Dhabi Police
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A human-centred approach to visitor flow analysis
Royal Botanic Garden Edinburgh
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A bold wayfinding strategy to make plane-to-train seamless for passengers
Network Rail & Gatwick Airport Limited
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Researching future needs to keep the passenger at the heart of a high-speed rail network
HS2
Our Clients
Design that connects us