Privacy Policy

This privacy policy sets out how Mima Group Limited (hereinafter referred to as Mima) uses and protects any information that you give us when you use this website or contact Mima. Whilst Mima operates from the UK, we welcome visitors or enquiries from other countries and as such we acknowledge data rights globally.

Mima is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement.

Topics:

• What information do we collect about you?
• How will we use the information about you?
• Security
• Controlling your personal information
• Access to your information and correction
• How we use cookies
• Links to other websites
• Changes to our privacy policy 
• How to contact us
  

What information do we collect about you?

We collect information about you when you fill in forms on our website, when you register with us or contact us by phone, email or otherwise, place an order for our services or choose to work with us.

The information may include:

• your name, address, email address, phone number, job title, organisation
• information relating to a proposed project you might wish us to quote on
• other information from feedback or relevant to customer surveys and/or offers
• should you work with us, we might also ask for financial data for payments such as VAT registration and bank details
• website usage information is collected using cookies
  

How will we use the information about you?

We collect information about you to:

• maintain contact and communication with you during a potential, new or existing project
• maintain our own records and accounts
• manage your account, process orders, invoices and payments
• inform you of our news, events or activities
• purchase goods, materials and services from you
• if you agree, we may periodically send promotional emails or other information which we think you may find interesting using the email address which you have provided
• if you agree, send you direct marketing or contact you for market research purposes
• better understand how people interact with our website
• ensure that content from our website is presented in the most effective manner for you and for your computer

Your personal data will be treated as strictly confidential and will be shared only with directors, HR administrative and finance staff where necessary, and contact details with members of the design team for project contacts.

The collection and use of personal information will always relate to a legitimate business requirement. A legitimate business requirement being an activity ‘which can reasonably be considered as fundamental to the efficient delivery of a service for which Mima is responsible’ or ‘an activity which Mima is legally obliged to undertake’.

We will not sell, lease, distribute or share your personal information to third parties, except if required by law to do so.

We do not generally transfer personal data outside the EEA, unless on a project by project basis the client or main supplier is a company based outside the EEA, in which case project team contact details may be shared with them for communication purposes only.

Security

We are committed to ensuring that your information is secure. To prevent unauthorised access or disclosure we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect. The information we collect from you is stored on our cloud-based database, located in the EU.

Controlling your personal information

We will not use personal information from any of the contact forms on this website for any purpose other than that for which it was given; we will not for example include you in our direct marketing list. You can nevertheless ask that we remove your personal information from our system at any time, please email us at hello@mimagroup.com or by writing to us at the contact address at the bottom of this page. 

Access to your information and correction

You have the right to request a copy of the information that we hold about you. If you would like a copy of some or all your personal information, please email us at hello@mimagroup.com or write to us at the contact address at the bottom of the page.

We want to make sure that your personal information is accurate and up to date. You may ask us to correct or remove any information you think is inaccurate.


How we use cookies

We use essential cookies to ensure that we give you the best experience on our website. Cookies are tiny files which are stored on your device (computer, smartphone, tablet and so forth). This information might be about you, your preferences or your device and is mostly used to make the site work as you expect it to. The information stored in one of our cookies does not directly identify you, but it can give you a more personalised web experience. For further information visit www.aboutcookies.org or www.allaboutcookies.org. Please refer to our full Cookie Policy for more details on the cookies that we use.

You can manage your cookies and update your cookie settings by clicking on the manage cookies link at the footer of the website.

Links to other websites

Our website may contain links to other websites of interest. This privacy policy only applies to this website so when you link to other websites you should read their own privacy policies.

Changes to our privacy policy

We keep our policy under regular review and may revise this policy from time to time by updating this page. This policy was last updated October 2025.

 How to contact us

Please contact us if you have any questions about our privacy policy or information we hold about you:

• Email us at: hello@mimagroup.com
• Or write to us at: Mima Group Ltd, Second Home Spitalfields, 68-80 Hanbury Street, E1 5JL