We are a human-centred design agency.
Our processes and values are at the core of everything we do. Read more about how our unique human-centred design, ergonomics and methods and practices work together to make the UK’s infrastructure accessible and inclusive to all.
Design that connects us
We're experts in human behaviour and design.
Grown over decades to inform our design of services, products and experiences, wayfinding strategy and other touchpoints where people interact with the physical or digital worlds.
Read about Our Services hereWe design the world through the human lens.
Everything begins and ends with human behaviour – our needs, wants and motivations. By viewing even the largest logistical challenges through human eyes, we make it work.
Read about Our Processes hereBecause design connects us.
Our design, driven by human behaviour connects people to experiences, to places and to process.
Read about Our Values and Our People hereCase Studies
Design that connects us
-
Read more
Creating an award-winning accessible design solution for one of the world's most iconic buildings
St Paul’s Cathedral
-
Read more
Defining the passenger experience vision to secure investment
Dublin Airport
-
Read more
Embedding into a culture to drive meaningful change
Natural Resources Wales
-
Read more
Designing wayfinding to give a fresh perspective to an iconic brand
Tate St Ives
-
Read more
Understanding passenger behaviour to help create an award-winning station
London Bridge Station
-
Read more
Design boosts airport passenger throughput by 15%
Liverpool John Lennon Airport
-
Read more
Shifting Smoking & Vaping Behaviours with West Suffolk Hospital
West Suffolk Hospital
-
Read more
Transforming a utility company’s control room
A large utility company
-
Read more
Innovating participatory design to create a revolutionary control room
Ocean Infinity
Our Clients
Design that connects us
