We are a human-centred design agency.
Our processes and values are at the core of everything we do. Read more about how our unique human-centred design, ergonomics and methods and practices work together to make spaces, services and products accessible and inclusive to all.
Design that connects us
We're experts in human behaviour and design.
Grown over decades to inform our design of services, products and experiences, wayfinding strategy and other touchpoints where people interact with the physical or digital worlds.
Read about Our Services hereWe design the world through the human lens.
Everything begins and ends with human behaviour – our needs, wants and motivations. By viewing even the largest logistical challenges through human eyes, we make it work.
Read about Our Processes hereBecause design connects us.
Our design, driven by human behaviour connects people to experiences, to places and to process.
Read about Our Values and Our People hereCase Studies
Design that connects us
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Reducing visual clutter by 50% at Europe’s third-largest airport
Schiphol
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Wayfinding to encourage museum exploration and discovery
National Maritime Museum
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Ensuring social accessibility is part of a world welcome
Dubai Expo 2020
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Providing human factors expertise for Denmark's 15-year resignalling project
Banedanmark
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Designing wayfinding to give a fresh perspective to an iconic brand
Tate St Ives
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Creating wayfinding to connect visitors and residents to nature
Majid Al Futtaim
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Signage that enhances the passenger experience and increases dwell-time and spend
Liverpool John Lennon Airport
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Researching future needs to keep the passenger at the heart of a high-speed rail network
HS2
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World-first immersive technology creates a new future for passenger movement
HS2
Our Clients
Design that connects us