We are a human-centred design agency.
Our processes and values are at the core of everything we do. Read more about how our unique human-centred design, ergonomics and methods and practices work together to make spaces, services and products accessible and inclusive to all.
Design that connects us
We're experts in human behaviour and design.
Grown over decades to inform our design of services, products and experiences, wayfinding strategy and other touchpoints where people interact with the physical or digital worlds.
Read about Our Services hereWe design the world through the human lens.
Everything begins and ends with human behaviour – our needs, wants and motivations. By viewing even the largest logistical challenges through human eyes, we make it work.
Read about Our Processes hereBecause design connects us.
Our design, driven by human behaviour connects people to experiences, to places and to process.
Read about Our Values and Our People hereCase Studies
Design that connects us
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Signage that enhances the passenger experience and increases dwell-time and spend
Liverpool John Lennon Airport
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Data centre operations design enabling customer needs to be serviced more directly and efficiently
Data Centre Provider
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Bringing aspiration to aviation: ground-breaking inclusive design standards
Heathrow Airport
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Rethinking urgent referrals to reshape the experience for families and clinical teams
York & Scarborough NHS Trust
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Shifting Smoking Behaviours with West Suffolk Hospital Trust
West Suffolk Hospital
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Taking the drama out of finding your way around the Apollo Victoria Theatre
Ambassador Theatre Group
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Developing a UX digital concept for automotive inductive charging
A luxury automotive brand
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Innovating participatory design to create a revolutionary control room
Ocean Infinity
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Wayfinding to connect three campus sites spread across 400 acres
University of York
Our Clients
Design that connects us