We are a human-centred design agency.
Our processes and values are at the core of everything we do. Read more about how our unique human-centred design, ergonomics and methods and practices work together to make the UK’s infrastructure accessible and inclusive to all.
Design that connects us
We're experts in human behaviour and design.
Grown over decades to inform our design of services, products and experiences, wayfinding strategy and other touchpoints where people interact with the physical or digital worlds.
Read about Our Services hereWe design the world through the human lens.
Everything begins and ends with human behaviour – our needs, wants and motivations. By viewing even the largest logistical challenges through human eyes, we make it work.
Read about Our Processes hereBecause design connects us.
Our design, driven by human behaviour connects people to experiences, to places and to process.
Read about Our Values and Our People hereCase Studies
Design that connects us
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Innovating participatory design to create a revolutionary control room
Ocean Infinity
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Signage that enhances the passenger experience and increases dwell-time and spend
Liverpool John Lennon Airport
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Guiding visitors through museum spaces with behavioural research and wayfinding
Victoria & Albert Museum
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Designing a world class secure control room facility for a police force
Abu Dhabi Police
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Rethinking urgent referrals to reshape the experience for families and clinical teams
York & Scarborough NHS Trust
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Designing a control room fit for experimental physics
CERN
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Bold wayfinding that creates high visibility with cultural touchpoints
The British Library
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Wayfinding to connect three campus sites spread across 400 acres
University of York
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A unique wayfinding strategy and design for the iconic Cutty Sark
Royal Museums Greenwich
Our Clients
Design that connects us
