We are a human-centred design agency.
Our processes and values are at the core of everything we do. Read more about how our unique human-centred design, ergonomics and methods and practices work together to make spaces, services and products accessible and inclusive to all.
Design that connects us
We're experts in human behaviour and design.
Grown over decades to inform our design of services, products and experiences, wayfinding strategy and other touchpoints where people interact with the physical or digital worlds.
Read about Our Services hereWe design the world through the human lens.
Everything begins and ends with human behaviour – our needs, wants and motivations. By viewing even the largest logistical challenges through human eyes, we make it work.
Read about Our Processes hereBecause design connects us.
Our design, driven by human behaviour connects people to experiences, to places and to process.
Read about Our Values and Our People hereCase Studies
Design that connects us
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Rethinking and re-locating the Kent Integrated Control Centre
Network Rail
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Understanding passenger behaviour to help create an award-winning station
London Bridge Station
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Shaping Future Experiences for the Neonatal Ward at Alder Hey
Alder Hey Children’s Hospital
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A bold wayfinding strategy to make plane-to-train seamless for passengers
Network Rail & Gatwick Airport Limited
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Creating an award-winning accessible design solution for one of the world's most iconic buildings
St Paul’s Cathedral
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Shifting Smoking Behaviours with West Suffolk Hospital Trust
West Suffolk Hospital
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Research that articulates the challenges for visually impaired passengers
Guide Dogs for the Blind Association
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Ensuring social accessibility is part of a world welcome
Dubai Expo 2020
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Embedding into a culture to drive meaningful change
Natural Resources Wales
Our Clients
Design that connects us
