We are a human-centred design agency.
Our processes and values are at the core of everything we do. Read more about how our unique human-centred design, ergonomics and methods and practices work together to make the UK’s infrastructure accessible and inclusive to all.
Design that connects us
We're experts in human behaviour and design.
Grown over decades to inform our design of services, products and experiences, wayfinding strategy and other touchpoints where people interact with the physical or digital worlds.
Read about Our Services hereWe design the world through the human lens.
Everything begins and ends with human behaviour – our needs, wants and motivations. By viewing even the largest logistical challenges through human eyes, we make it work.
Read about Our Processes hereBecause design connects us.
Our design, driven by human behaviour connects people to experiences, to places and to process.
Read about Our Values and Our People hereCase Studies
Design that connects us
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Creating wayfinding to connect visitors and residents to nature
Majid Al Futtaim
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Researching future needs to keep the passenger at the heart of a high-speed rail network
HS2
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Creating a digital wayfinding app for one of the biggest festivals in the world
Diriyah Season
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Designing wayfinding to give a fresh perspective to an iconic brand
Tate St Ives
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Designing a control room fit for experimental physics
CERN
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Reducing visual clutter by 50% at Europe’s third-largest airport
Schiphol
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Shaping Future Experiences for the Neonatal Ward at Alder Hey
Alder Hey Children’s Hospital
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Design boosts airport passenger throughput by 15%
Liverpool John Lennon Airport
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Rethinking urgent referrals to reshape the experience for families and clinical teams
York & Scarborough NHS Trust
Our Clients
Design that connects us
