We are a human-centred design agency.
Our processes and values are at the core of everything we do. Read more about how our unique human-centred design, ergonomics and methods and practices work together to make spaces, services and products accessible and inclusive to all.
Design that connects us
We're experts in human behaviour and design.
Grown over decades to inform our design of services, products and experiences, wayfinding strategy and other touchpoints where people interact with the physical or digital worlds.
Read about Our Services hereWe design the world through the human lens.
Everything begins and ends with human behaviour – our needs, wants and motivations. By viewing even the largest logistical challenges through human eyes, we make it work.
Read about Our Processes hereBecause design connects us.
Our design, driven by human behaviour connects people to experiences, to places and to process.
Read about Our Values and Our People hereCase Studies
Design that connects us
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Embedding into a culture to drive meaningful change
Natural Resources Wales
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Shaping Future Experiences for the Neonatal Ward at Alder Hey
Alder Hey Children’s Hospital
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Creating an accessible tourism toolkit
Visit England
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Translating behavioural insights into an airport wayfinding strategy
Stansted Airport
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Wayfinding to encourage museum exploration and discovery
National Maritime Museum
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Developing a UX digital concept for automotive inductive charging
A luxury automotive brand
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World-first immersive technology creates a new future for passenger movement
HS2
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Improving passenger experience at airports by developing a proof of concept
A major UK airport
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A unique wayfinding strategy and design for the iconic Cutty Sark
Royal Museums Greenwich
Our Clients
Design that connects us