School of Mima

All designers have a responsibility to consider the needs of all and make their buildings, spaces and products usable by everyone. Our CPD sessions are led and run by consultants with lived experience of disability and other protected characteristics under the Equality Act (2010). We’ve delivered CPD sessions for fellow design firms, architectural practices and consultancies who work across a variety of sectors from culture and heritage to rail and aviation.

• Our CPD is modular and can cover a combination of the following topic areas:
• Disability awareness
• The basics of designing accessible features and facilities
• How to bring lived experience user groups into your design process
• Justifying inclusive design to clients - unlocking the power and potential of the purple pound
• An introduction to neurodiversity & non-visible impairments including PAS 6463
• Designing to standards and code or going beyond
• Working with access consultants
  
  

Please be aware, we charge for our CPD sessions. Enquire to find out more.

Our wayfinding CPD module focuses on the basics of wayfinding within architectural projects, understanding that wayfinding is not just about signs and how to go about working with a wayfinding consultant.

Our CPD session covers the following topic areas:

• How wayfinding strategy should be integrated into master planning
• Wayfinding design processes and the RIBA plan of work
• Thinking about people and how they see spaces and journeys
• How the best wayfinding systems integrate signage and digital technologies
• Approaches to elements of wayfinding systems such as naming strategies
• Content hierarchy and how this supports understanding
• The use of language, tone of voice and pictograms
• Product types
• Response to architecture and ways to help visitors simplify spaces with methods such as zoning, colour coding and numerical sequencing
• Inclusive and accessible wayfinding basics

Good wayfinding is both a response to the built environment and a reflection of our understanding of how people think and process information. From this session, you will have a better understanding of how to bring wayfinding design into your projects.

Our wayfinding team has delivered award-winning projects globally in such diverse sectors as aviation, rail, culture and heritage, entertainment and retail to name just a few. We have worked with architects and consultancies including Fosters & Partners, Pascall+Watson, Wilkinson Eyre, WSP, Jacobs, Aecom and Grimshaw.

Please be aware, we charge for our CPD sessions. Enquire to find out more.

At Mima we believe in using the power of Human Factors principles to help your team’s understanding of human performance, including prevention of human error, reducing unfortunate incidents and elevating your workforce’s efficiency and effectiveness. Our dedicated training program, brought to you by our highly experienced Human Factors Consultants, is designed to equip your organisation with the essential skills and insights needed to thrive in today’s dynamic work environment.

Our Training will help your organisation to:

Prevent / Mitigate against Human Error: Proactively uncover the root causes of human error and accidents and equip your team with practical strategies from our customised learning program to mitigate risks, reducing costly mistakes.

Enhance Workforce Performance, Efficiency and Effectiveness: Streamline operations by optimising workflows based on human capabilities; understanding and addressing the physical and psychological factors that impact decision making leading to increased productivity, workable processes, and overall effectiveness.

Promote a Safety Culture and Better Communication: Create a safer work environment by instilling a culture of awareness and accountability, streamlining lines of communication, enhancing collaboration, reducing the likelihood of hidden failures, and increasing system resilience.

Our training program provides:

A tailored curriculum - We provide courses tailored to your industry and organisation which cover key human factors principles and goals, human factors input to accident investigation, human-centred design and cognitive workload evaluation. We understand the unique challenges of your sector and address them with you.

Hands-on training from expert instructions - Our consultants bring a wealth of real-world experience and deep expertise in optimising human-system interactions. We provide hands-on practical case studies and exercises from our seasoned consultants ensuring participants gain real-life actionable insights applicable to their teams’ daily roles.

Safety and usability-focused, dedicated modules - We prioritise safety and usability of systems with modules dedicated to human error reduction, risk mitigation, workload evaluation, situational awareness, human-machine interaction, and safety-centred organisation culture.

Multiple learning options - We provide on-site workshops, virtual sessions, or a mixed approach for your teams' needs, preferences, and operational constraints. We provide training both in the UK and abroad and can provide multilingual Human Factors Consultants.

A wide range of individuals and teams from Safety Executives to Engineering and Design teams, Operations and Maintenance personnel, Trainers, Risk, Safety and Quality professionals can benefit from our courses.