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Our Thinking
- Mima and Ravensbourne: Shaping the Future of Design Together
- Airports shouldn’t be distracted by Bleisure
- Breaking Barriers: Air Mobility and EVTOL for an Inclusive Sky
- Can environmental sustainability in urban spaces be achieved without compromising accessibility?
- Closing of Railway Station Ticket Offices - a customer-centric approach
- Empathy & the Domino Effect: Inclusive & Accessible Change in the Aviation & Transport Industries
- Enhancing the Airport Experience: The Power of Human Factors in Design
- EV Charging: is V2G a game changer? Not without the consumer
- EV Charging: it’s not about the Journey, it’s about the Destination
- Experience Design: A Blueprint for a Successful Stadium Development
- Experience Masterplanning - what is it, why is it so important and why is it being so overlooked?
- Exploring How Service Design Can Support Organisations in Addressing the Needs of Employees Experiencing Menopause
- Getting your visitor off the beaten track
- Great British Railways: the Mima blueprint for customer-oriented success
- How to increase repeat visitors to your museum, exhibit or event
- Human Factors Support in Railway Systems: Enhancing Safety, Efficiency, and User Experience
- Inclusive, Sustainable, Planetary, Systemic: The Path of Service Design in 2023 and 2024
- Mima is now a Certified B Corporation
- Mima marks a milestone in its journey by announcing an all-female leadership team
- Navigating the Future: Sustainable Wayfinding as a Catalyst for Change
- Navigating Turbulence: Climate Change’s Impact of Increasing Delays
- Passenger Terminal Expo: Missing the Mark on Real Passenger Experience?
- Reflections from the Healthy City Design Conference 2023
- Roadblocks & Unparalleled Opportunity: The Challenges of Working in the Middle East
- Safeguarding Critical Infrastructure – Integrating Human Factors in Cyber-Security
- The 6 Key Lessons Smart Hospitals Cannot Afford to Ignore
- The 7-Point plan for navigating the path to inclusive wayfinding design
- The Unspoken Challenge: Passenger Experience & When Things Go Wrong
- Transformative Steps: VisitEngland’s Accessible and Inclusive Tourism Toolkit for Businesses
- Unpacking the Skies
- Wayfinding - Modelling an Exciting Future
- Aviation Reset: The Operations Opportunity
- Aviation Reset: The Operations Opportunity
- Bringing Inclusivity to Consumer Healthcare
- How to bring lived experience into your design projects
- How to Improve Urgent Referrals?
- Real Innovation Now Lies in the Most Unexpected Place
- Social Access & The Culture and Heritage Sector: The Difference Between a Good & a Great Experience
- Urgent & Collaborative Change the Only Solution for the EV Revolution
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