We are a human-centred design agency.
Our processes and values are at the core of everything we do. Read more about how our unique human-centred design, ergonomics and methods and practices work together to make the UK’s infrastructure accessible and inclusive to all.
Design that connects us
We're experts in human behaviour and design.
Grown over decades to inform our design of services, products and experiences, wayfinding strategy and other touchpoints where people interact with the physical or digital worlds.
Read about Our Services hereWe design the world through the human lens.
Everything begins and ends with human behaviour – our needs, wants and motivations. By viewing even the largest logistical challenges through human eyes, we make it work.
Read about Our Processes hereBecause design connects us.
Our design, driven by human behaviour connects people to experiences, to places and to process.
Read about Our Values and Our People hereCase Studies
Design that connects us
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Co-creating a future proofed control room concept design
Network Rail
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Creating an award-winning accessible design solution for one of the world's most iconic buildings
St Paul’s Cathedral
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Rethinking and re-locating the Kent Integrated Control Centre
Network Rail
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Celebrating Europe's longest street market through Wayfinding
London Borough of Waltham Forest
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Shifting Smoking Behaviours with West Suffolk Hospital Trust
West Suffolk Hospital
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Taking the drama out of finding your way around the Apollo Victoria Theatre
Ambassador Theatre Group
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Guiding visitors through museum spaces with behavioural research and wayfinding
Victoria & Albert Museum
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Supporting inclusive operations at a children’s network
SeriousFun
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Ensuring social accessibility is part of a world welcome
Dubai Expo 2020
Our Clients
Design that connects us