Our Services
Design that connects us
Our collaborative process is end-to-end starting from within the heart of the organisation to co-creating and defining new opportunities with end users.
We partner with cultures and organisations deploying a range of creative tools and methods to help teams align and define better products, services and experiences.
Related Case Studies for Service Design
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Using Technology to Revolutionise the WICC Operation
Network Rail & South Western Railway
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Defining the passenger experience vision to secure investment for Dublin Airport
Dublin Airport
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Communicating travel experiences to Guide Dogs for the Blind
Guide Dogs for the Blind Association
Related Our Thinking Articles for Service Design
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Welcome to Mima
By: David Watts, Oliver Bennett-Coles Tags: Human Factors & Ergonomics, Operations Design, Wayfinding Design, Service Design… -
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Real Innovation Now Lies in the Most Unexpected Place
By: Phil Nutley, Oliver Bennett-Coles Tags: Service Design -
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EV Charging: it’s not about the Journey, it’s about the Destination
By: David Watts, Phil Nutley, Oliver Bennett-Coles Tags: Human Factors & Ergonomics, Service Design, Accessibility & Inclusive Design, Customer Insight…