Our Thinking
Design that connects us
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Inclusive, Sustainable, Planetary, Systemic: The Path of Service Design in 2023 and 2024
By: Alice Kennedy Tags: Experience Masterplanning -
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Mima marks a milestone in its journey by announcing an all-female leadership team
By: Oliver Bennett-Coles -
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The 7-Point plan for navigating the path to inclusive wayfinding design
By: Rosie Smith, Natasha Davies Tags: Wayfinding Design, Accessibility & Inclusive Design -
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Can environmental sustainability in urban spaces be achieved without compromising accessibility?
By: Lisa Baker, Natasha Davies Tags: Accessibility & Inclusive Design, Experience Masterplanning -
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Great British Railways: the Mima blueprint for customer-oriented success
By: David Watts Tags: Accessibility & Inclusive Design, Experience Masterplanning -
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Mima is now a Certified B Corporation
Designing an inclusive and sustainable world for allBy: Lisa Baker -
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How to increase repeat visitors to your museum, exhibit or event
5 lessons from digital products and brandsBy: Alice Kennedy Tags: Experience Masterplanning, User Experience & Design Research -
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Getting your visitor off the beaten track
using behavioural design to influence explorationBy: Adam Parkes Tags: Behavioural Design -
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Passenger Terminal Expo: Missing the Mark on Real Passenger Experience?
By: David Watts Tags: Experience Masterplanning -
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Navigating Turbulence: Climate Change’s Impact of Increasing Delays
By: David Watts Tags: Customer Centric Organsational Design, Experience Masterplanning, User Experience & Design Research