Monday 13th October | 12.30pm (BST)
In our second episode we are joined by guests from Oxfordshire Community Rail Partnership (OxCRP) and Connected Places Catapult to explore how we can enhance the passenger experience for all. We’ll discuss how design thinking can be used to engage with communities - particularly groups who are harder to reach or may not normally be represented in standard passenger experience thinking, to improve travel experiences.
The webinar will last 45 mins including a Q&A.
Mima Hosts:
Mel Barber (Accessibility & Inclusive Design Consultant)
Adam Parkes (Principal Human Factors Consultant)
Guests:
Alayne McDonald, Community Rail Development Manager, Oxfordshire Community Rail Partnership (OXCRP)
With experience in health and social care and community engagement, Alayne focuses on creating strategic partnerships, projects, and initiatives that connect local communities to their transport network, promoting sustainable travel and empowering accessible use of Oxfordshire’s local transport network.
Bee Clark, Access and Inclusion Lead, Oxfordshire Community Rail Partnership (OXCRP)
Bee is the Access and Inclusion Programme Lead at the Oxfordshire Community Rail Partnership. With a background in education and social care, and experience running a social enterprise employing adults with learning disabilities, they specialise in combining their own lived experience with others to co-create workshops, trips, and resources that foster interpersonal connections, community, and confidence in using public transport.
Anne Spaa, Senior Innovation Consultant, Connected Places Catapult
Anne is a stakeholder engagement specialist and holds a PhD in design methods for policy making. Her work focusses on bringing together multidisciplinary stakeholder groups on complex projects to generate actionable insights. She is particularly skilled in leading on qualitative research and participatory design thinking workshops, focussing on informing innovation strategy and understanding the opportunities and challenges of different stakeholder groups involved.
At Connected Places Catapult, she currently leads on the engagement and impact work for the Station Innovation Zone – an innovation testbed at Bristol Temple Meads. Her responsibilities are the stakeholder research, playbook development and challenge identification for the Innovation Funding Programme. She recently has taken over the lead position for the Scaling Innovation Programme which the Catapult delivers as part of the National Centre for Accessible Transport (ncat).