Working at Mima

Design that connects us

Senior / Principal Human Factors Consultant Full time

Posted: 3 days ago

A great opportunity for someone with a background in human behavioural sciences and design applied within the rail industry.

We need more hands to work on our world-class roster of clients, so we’re looking for Human Factors / Ergonomics consultants.

We need someone with experience in consulting around human behaviour, who understands its value within the design process and who can contribute to Mima’s development.

You will be responsible for consulting on a variety of projects from transport infrastructure to renewable energy, working alongside our own design team and working with a range of disciplines within our client’s teams.

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Mima brings human factors consulting to award-winning London Bridge Station

What we're looking for

  • Someone with a background in human behavioural sciences and design – this could be ergonomics, human factors or psychology.
  • Experience in rail is strongly preferred
  • We see you as having somewhere in the region of 3-8 years of consultancy experience but all levels of experience will be considered
  • You need to demonstrate your understanding of human factors within the design process bringing a good knowledge of user research and testing methods
  • You should show understanding of the practical integration of this kind of work within the design projects
  • An interest and understanding of bringing human factors thinking into projects around wayfinding, service design, UX and workspace design
  • You must bring experience in consulting and be able to demonstrate good client-facing and project management skills
  • An ability to translate your assessments into well-structured reports or templates
  • Someone who is comfortable working on a number of projects at one time with a focus on delivery of key activities and outputs
  • An eye for developing new opportunities and building relationships with clients also really important
  • Someone who welcomes variety in the work they do and is prepared to work autonomously but come together in teams

Key Tasks

  • Delivery of human factors & design projects which may involve:
  • Producing HF Plans
  • Carrying out HF assessments and workshops e.g. workload assessment, human error analysis, workstation/room design review, requirements capture, usability trials, alarms, etc
  • Producing reports to a high standard
  • Working across Mima workstreams to provide a human factors point of view on a wide range of projects
  • Project management of small to medium sized programmes
  • Assist in the production of marketing materials e.g. case studies, articles
  • Getting involved with the day to day work of the Mima studio, fostering sharing of ideas and helping us develop as a team


Core Competencies

  • A recognised degree qualification in Ergonomics/Human Factors or related discipline (e.g. psychology)
  • Membership of the CIEHF (preferred not essential)
  • Ergonomics & Human Factors consulting experience specifically in the rail industry
  • Awareness of rail industry and ISO standards
  • Ability to collect, assess and report data to a high standard


About Us

Mima prides itself on our work of integrating human factors and an understanding of behaviour into designing things, spaces and services. Our focus is on empathy with all users and ensuring that better design delivers their needs. To work at Mima you have to hold this belief and be prepared to voice it in challenging project situations.

We work across many different sectors from transport to energy, healthcare, security, culture and sports. A third of our work is overseas so we provide the opportunity for experiencing work in different cultures and practices.


For you

The Mima benefits package includes:

• Competitive salary

• Employee assistance programme (free financial, wellbeing advice & counselling service)

• Private healthcare

• Company pension

• Flexible home-working policy

• Profit-sharing bonus

• 25 days holiday

• Free membership of Second Home

We are an equal opportunities employer and actively encourage applications from those with different backgrounds, lived experiences, insights and viewpoints; we celebrate and thrive upon diversity. It is part of what makes us human, after all! We are progressive and open-minded and encourage our team to bring their whole selves to work.

During the recruitment process and thereafter, we will do all we can to ensure that Mima is an equitable and enjoyable place to work.

Please apply with your CV and a covering note on why you think you would be great for Mima to: freshstart@mimagroup.com


Salary: £35,000/yr to £60,000/yr
Location: London, UK (Hybrid)

To apply: Click here