Our Thinking
Design that connects us
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Can environmental sustainability in urban spaces be achieved without compromising accessibility?
By: Lisa Baker, Natasha Davies Tags: Accessibility & Inclusive Design, Experience Masterplanning -
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Great British Railways: the Mima blueprint for customer-oriented success
By: David Watts Tags: Accessibility & Inclusive Design, Experience Masterplanning -
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Mima is now a Certified B Corporation
Designing an inclusive and sustainable world for allBy: Lisa Baker -
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How to increase repeat visitors to your museum, exhibit or event
5 lessons from digital products and brandsBy: Alice Kennedy Tags: Experience Masterplanning, User Experience & Design Research -
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Getting your visitor off the beaten track
using behavioural design to influence explorationBy: Adam Parkes Tags: Behavioural Design -
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Passenger Terminal Expo: Missing the Mark on Real Passenger Experience?
By: David Watts Tags: Experience Masterplanning -
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Navigating Turbulence: Climate Change’s Impact of Increasing Delays
By: David Watts Tags: Customer Centric Organsational Design, Experience Masterplanning, User Experience & Design Research -
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Exploring How Service Design Can Support Organisations in Addressing the Needs of Employees Experiencing Menopause
Lisa Baker, Dr Kulsum Janmohamed Rampling, Alice KennedyBy: Lisa Baker Tags: User Experience & Design Research -
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Safeguarding Critical Infrastructure – Integrating Human Factors in Cyber-Security
By: Dr Eylem Thron Tags: Human Factors & Ergonomics -
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Experience Design: A Blueprint for a Successful Stadium Development
By: Oliver Bennett-Coles Tags: Experience Masterplanning, User Experience & Design Research