Our Thinking

Design that connects us

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Mima Moments - Alice Kennedy, Principal Service Designer

By: Alice Kennedy Tags: User Experience & Design Research
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Safe cities start with people: building a sense of belonging through design

By: Lily McDougall Tags: Wayfinding Design, Accessibility & Inclusive Design
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The fallacy of “invisible” wayfinding

By: David Watts Tags: Wayfinding Design
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Top 10 tips for inclusive and accessible school museum visits

By: Alice Kennedy, Itxaso Markiegi Tags: Accessibility & Inclusive Design, User Experience & Design Research
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Museum Tech 2025 - How Digital is Revealing Museum’s Hidden Stories

By: Divya Charlie Tags: User Experience & Design Research
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The future of accessible air travel: innovations that will change the industry

By: Emily Yates Tags: Accessibility & Inclusive Design
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Automation vs. human oversight: the human factor in rail

Tags: Human Factors & Ergonomics
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How expectations shape our experiences

By: Paul Reynolds Tags: Behavioural Design, Experience Masterplanning
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The business case for experience design

By: Lisa Baker Tags: Experience Masterplanning
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Designing a future of inclusive destinations

By: Emily Yates Tags: Accessibility & Inclusive Design