Case Studies
Design that connects us
All Case Studies
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Improving the core of airport operations to enhance customer service
Bologna Airport
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Creating an accessible tourism toolkit
Visit England
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A human-centred approach to visitor flow analysis
Royal Botanic Garden Edinburgh
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A bold wayfinding strategy to make plane-to-train seamless for passengers
Network Rail & Gatwick Airport Limited
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Using behavior change to keep our beaches clean
Till the Coast is Clear
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Making COP28 accessible and inclusive to all
COP28UAE
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Data centre operations design enabling customer needs to be serviced more directly and efficiently
Data Centre Provider
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Creating an award-winning accessible design solution for one of the world's most iconic buildings
St Paul’s Cathedral
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Embedding into a culture to drive meaningful change
Natural Resources Wales
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Supporting inclusive operations at a children’s network
SeriousFun
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Wayfinding for the smart city of the future
Misk City
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Providing human factors expertise for Denmark's 15-year resignalling project
Banedanmark
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World-first immersive technology creates a new future for passenger movement
HS2
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Bringing aspiration to aviation: ground-breaking inclusive design standards
Heathrow Airport
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Shifting Smoking Behaviours with West Suffolk Hospital Trust
West Suffolk Hospital
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Co-creating a future proofed control room concept design
Network Rail
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Transforming a utility company’s control room
A large utility company
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Signage that enhances the passenger experience and increases dwell-time and spend
Liverpool John Lennon Airport
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Bold wayfinding that creates high visibility with cultural touchpoints
The British Library
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Collaboratively designing operational workflows & a command centre for a government agency
The Government Property Agency, Iceland
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Celebrating Europe's longest street market through Wayfinding
London Borough of Waltham Forest
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Taking the drama out of finding your way around the Apollo Victoria Theatre
Ambassador Theatre Group
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Ensuring social accessibility is part of a world welcome
Dubai Expo 2020
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Using technology to revolutionise how two control centres can deliver a single operation
Network Rail & South Western Railway
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Rethinking urgent referrals to reshape the experience for families and clinical teams
York & Scarborough NHS Trust
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Shaping Future Experiences for the Neonatal Ward at Alder Hey
Alder Hey Children’s Hospital
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Wayfinding to connect three campus sites spread across 400 acres
University of York
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Creating wayfinding to connect visitors and residents to nature
Majid Al Futtaim
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Designing wayfinding to give a fresh perspective to an iconic brand
Tate St Ives
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Innovating participatory design to create a revolutionary control room
Ocean Infinity
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Developing a UX digital concept for automotive inductive charging
A luxury automotive brand
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Designing a control room fit for experimental physics
CERN
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Understanding passenger behaviour to help create an award-winning station
London Bridge Station
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Rethinking and re-locating the Kent Integrated Control Centre
Network Rail
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Translating behavioural insights into an airport wayfinding strategy
Stansted Airport
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A unique wayfinding strategy and design for the iconic Cutty Sark
Royal Museums Greenwich
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Research that articulates the challenges for visually impaired passengers
Guide Dogs for the Blind Association
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Researching future needs to keep the passenger at the heart of a high-speed rail network
HS2
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Designing a world class secure control room facility for a police force
Abu Dhabi Police
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Design boosts airport passenger throughput by 15%
Liverpool John Lennon Airport
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Defining the passenger experience vision to secure investment
Dublin Airport
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Guiding visitors through museum spaces with behavioural research and wayfinding
Victoria & Albert Museum
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Creating a digital wayfinding app for one of the biggest festivals in the world
Diriyah Season
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Designing a windfarm control room during the pandemic
Equinor
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Reducing visual clutter by 50% at Europe’s third-largest airport
Schiphol
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Wayfinding to encourage museum exploration and discovery
National Maritime Museum